This Cookie Notice is prepared by Salih Balta (SB) operating as Salih Balta Tekstil Tasarim (MERSIS 6372400073200001) residing at Halaskargazi Mah. Zafer Sk. Simsek Apt. 62/3 Sisli, Istanbul, Turkiye and registered to Istanbul Trade Registry Office with number 417758-5 as the data controller in accordance with the Law on the Protection of Personal Data No. 6698 (Law) and the Communiqué on the Procedures and Principles to be Complied with in the Fulfillment of the Obligation to Inform.

The purpose of this notice is to inform you on the cookies used and their purposes, the applicable legal grounds, and your rights with regards to the processing of personal data obtained automatically through the placement of cookies used on our website on your device.

For data processing activities other than cookies, you can access the Privacy Notice for our website

TYPES OF COOKIES

Session cookies are used to ensure the continuity of the session, and these cookies are deleted when the user closes their browser. Persistent cookies, on the other hand, do not expire when the browser is closed but are automatically deleted on a certain date or after a certain period.

First-party cookies are placed directly by the website visited by the user, i.e., the address shown in the address bar of the browser. Third-party cookies, on the other hand, are placed by a domain different from the domain the user is visiting. In that regard, only first-party cookies are used on our website.

Cookies can be categorized by their intended used such as strictly necessary, functional, or advertising/marketing cookies. In that regard, only strictly necessary cookies are used on our website to provide the information society services that you have explicitly requested.

We do not transfer your personal data processed within the scope of cookies to third parties.

Your personal data obtained through cookies is processed based on the legal ground that the processing is necessary for our legitimate interests, provided that it does not harm your fundamental rights and freedoms.

You can submit your requests within the scope of Article 11 of the Law titled "rights of the data subject" to the SB in accordance with the Communiqué on Procedures and Principles for Application to Data Controller.

In this Privacy Notice, we, Salih Balta (SB), aim to fulfill our obligation to inform within the scope of the Law on the Protection of Personal Data No. 6698 (Law) and the Communiqué on the Procedures and Principles to be Complied with in the Fulfillment of the Obligation to Inform.

DATA CONTROLLER

Salih Balta
Salih Balta Tekstil Tasarım
Halaskargazi Mah. Zafer Sk. Şimşek Apt. Blok No: 62 İç Kapı No: 3 Şişli / İstanbul
Istanbul Trade Registry Office 417758-5
MERSİS 6372400073200001

PERSONAL DATA AND PURPOSES OF PROCESSING

Purposes of Processing

Your personal data is processed for the following purposes: to ensure your benefit from the products and services offered on our website; to verify the transaction information; to receive, process and fulfill your order; to contact you regarding your order; to process your payments for the order and to issue invoices; to provide you with goods, products or services; to perform sale and after-sale support activities; to process your requests and complaints, and to resolve potential disputes and issues that may occur; to identify and resolve problems / errors related to the use of our website; to inspect and audit our business activities; to fulfill our legal obligations arising from the applicable legislation, especially the consumer protection regulations, electronic commerce regulations and commercial electronic message regulations; to fulfill our legal obligations in cases where public authorities make requests or when we need to notify such authorities; to store your personal data in line with the applicable statute of limitations; to send emails regarding promotions, advertisements, campaigns, etc. based on your explicit consent; and to ensure customer satisfaction.

Cookies

We use strictly necessary, first-party session cookies and persistent cookies for the services offered on our website that you have explicitly requested. For more information, you can access the Cookie Notice.

RECIPIENTS AND PURPOSES OF TRANSFERS Recipients and Purposes of Transfers

The information in this PCI is provided to fulfill the pre-contractual information requirement for consumer-buyers in accordance with the means of distance communication used and within the scope of Article 5 of the Distance Contracts Regulation.

SELLER
Title: Salih Balta Tekstil Tasarim
Address: Halaskargazi Mah. Zafer Sk. Simsek Apt. 62/3 Sisli, Istanbul, Turkiye
MERSIS: 6372400073200001
Istanbul Chamber of Commerce: 417758-5
Email: info@salihbalta.com
Return Address: Halaskargazi Mah. Zafer Sk. Simsek Apt. 62/3 Sisli, Istanbul, Turkiye

BUYER
Name-Surname / Title:
Email:
Delivery Address:
Telefon:
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PRODUCT
This PCI only provides the basic information for the product or products subject to the contract. Detailed specifications of goods or services are available at salihbalta.com.

The sales price of the goods or services subject to the contract, including all taxes, is given below.

Product / Model:
Features:
Quantity:
Unit Price:
VAT Amount:
Subtotal:
Shipping Price:
Last Total:
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Payment Method:
Delivery Method:
Authorized Carrier:

There is no additional cost to the buyers due to their use of the website to place an order.

DELIVERY
Because the product is prepared per the buyer's request, the production process can take up to two (2) weeks. After the production is completed, the order is immediately delivered to the carrier company and the buyer is informed accordingly. The order is delivered to the buyer by the authorized carrier company within three (5) business days at the latest from the date of delivery to the carrier company. According to the buyer’s delivery adress and the malfunction of cargo company, this period can show a change.

In any case, the delivery time will not exceed thirty (30) days, except for the orders where the goods are prepared per the buyer's request or personal needs. If the delivery time will exceed thirty (30) days for the goods prepared per the buyer’s request, the buyer will be informed in advance.

RESOLVING COMPLAINTS
Complaints about the products subject to the contract can be made through the contact information of the seller specified in the first section.

VALIDITY
The prices listed and announced on the website are the sales prices. Advertised prices and promises are valid until updated or changed. Prices announced for a specific period are valid until the end of that specified period.

Without prejudice to the sales transaction subject to this PCI, the information, prices, terms and promises provided in this PCI will not be binding for any future transactions after this PCI.

RIGHT OF WITHDRAWAL
In distance selling contracts, the buyer has the right to withdraw from the contract without giving any reason and without paying any penalty within fourteen (14) days from the date of delivery of the product to the buyer or the person or organization at the address indicated by the buyer. The buyer may also exercise their right of withdrawal within the period from the conclusion of the contract to the delivery of the product.

To exercise the right of withdrawal, a clear notice of the decision to withdraw must be provided through registered mail or e-mail to the seller's address above before the expiry of the right of withdrawal. The seller will confirm to the buyer that the withdrawal request submitted by the buyer has been received.

Unless the seller makes an offer to take the product back themselves, the buyer must return the product subject to the contract, completely and undamaged, to the seller or the person authorized by the seller, using the authorized carrier company specified in this PCI, within ten (10) days from the date of the notification regarding the use of their right of withdrawal.

In case the right of withdrawal is exercised, the copy of the carrier delivery receipt for the returned product and the original invoice must be returned to the seller. Additionally, the box, packaging, label, accessories, and other gifts, if any, must be returned completely and undamaged along with the returned product.

The seller will bear the costs arising from the use of the right of withdrawal. The buyer will be responsible for the changes and deteriorations if they do not use the goods in accordance with the operational and technical specifications and instructions of use during the withdrawal period.

If the right of withdrawal is exercised for domestic orders, the products will be returned to the seller by the buyer with the Authorized Carrier Company, and in this case, the seller will bear the shipping costs. If the right of withdrawal is exercised for international orders, the products will be returned to the seller by the buyer with a carrier, and in this case, the buyer will bear the shipping costs.

Within fourteen (14) days from the date on which the notification regarding the buyer's use of the right of withdrawal is received by the seller, all payments collected from the buyer will be returned to the buyer in accordance with the payment instrument used during the purchase, without incurring any cost or obligation to the buyer.

The buyer cannot use the right of withdrawal in the following cases in pursuant to Article 15 of the Distance Contracts Regulation:

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CONSUMER DISPUTES
For any dispute that may arise from the distance selling contract, the consumer may apply to Arbitration Committee for Consumer Issues where the goods are purchased or where the consumer resides in relation to disputes up to the monetary limit determined by the Ministry of Commerce in December every year; and to the Consumer Courts where the seller or the consumer resides in relation to disputes exceeding that limit.

OTHER TERMS AND INFORMATION
The buyer declares that they read the pre-contractual information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract on salihbalta.com and that they provided the necessary confirmation electronically. By confirming this pre-contractual information electronically, the buyer confirms that they were informed correctly and completely of the seller’s address, the basic features of the ordered products, the price of the products including taxes, payment, and delivery information, which the seller should provide to the buyer before the conclusion of the distance contracts.

The seller may supply a different product of equal quality and price, by informing the buyer and by obtaining the buyer’s explicit approval before the expiry of the contractual performance period.

If the seller fails to fulfill their contractual obligations because the fulfillment of the product or service subject to the order becomes impossible, the seller will notify the buyer in writing or by email within three (3) days from the date the seller becomes aware of this situation and return to the buyer within fourteen (14) days at the latest all collected payments, including delivery costs, if any.

This PCI should be confirmed electronically for the delivery of the product.

If, for any reason, the product price is not paid or canceled in the bank records, the seller will be deemed to be relieved of the obligation to deliver the product.

If the relevant bank or financial institution fails to pay the product price to the seller due to the unfair or unlawful use of the buyer’s credit card by unauthorized persons although the product is delivered, the buyer must return the product to the seller within three (3) days. In this case, the buyer will bear the shipping costs.

The seller will inform the buyer if the seller is not able to deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation. In this case, the buyer may use one of their rights to cancel the order, replace the product subject to the contract with an equivalent, if any, and/or postpone the delivery time until the delivery is possible. If the buyer cancels the order, the amount paid will be returned to the buyer at once within ten (10) days.

If the ordered product is not delivered within the delivery time, the buyer may terminate the contract. In case of termination of the contract, the seller will reimburse the buyer, with legal interest, of all collected payments, including delivery costs, if any, within fourteen (14) days from the date of receipt of the notice of termination. The seller will confirm to the buyer that the termination notice submitted by the buyer has been received by the seller.

The buyer knows and accepts that they will be under an obligation to pay after they approve the order for the product that they choose on salihbalta.com.

After the conclusion of the contract between the buyer and the seller, a copy of this PCI and the distance selling contract will be sent to the buyer's e-mail address specified here.

The buyer is responsible for the accuracy of the personal information and payment information provided to the seller and included in this PCI, and the consequences that may arise due to the inaccuracy of such information.

The seller will keep the information and document related to each transaction regarding the buyer's exercise of their right of withdrawal, notices, deliveries, and other obligations for at least three (3) years.

Seller: Salih Balta Tekstil Tasarim
Buyer:
Date:

The information in this PCI is provided to fulfill the pre-contractual information requirement for consumer-buyers in accordance with the means of distance communication used and within the scope of Article 5 of the Distance Contracts Regulation.

PARTIES

SELLER

Title: Salih Balta Tekstil Tasarim (SB)
Address: Halaskargazi Mah. Zafer Sk. Simsek Apt. 62/3 Sisli, Istanbul, Turkiye
MERSIS: 6372400073200001Istanbul Chamber of Commerce: 417758-5
Email: info@salihbalta.com
Return Address: Halaskargazi Mah. Zafer Sk. Simsek Apt. 62/3 Sisli, Istanbul, Turkiye

BUYER

Name-Surname / Title:
Delivery Address:
Phone:
Email:

SUBJECT
The present contract sets out the rights and obligations of the parties with respect to sale and delivery of the products, whose specifications and sales prices are listed below, by the seller to the buyer on salihbalta.com website in accordance with the provisions of the Law No. 6052 on Consumer Protection and the Distance Contracts Regulation published in the Official Gazette of 27.112014 with number 29188.

PRODUCT
‍The type, model, features, quantity, sales price, VAT amount, payment information and delivery information of the product and / or service subject to the contract are as follows.
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Product / Model:
Features:
Quantity:
Unit Price:
VAT Amount:
Subtotal:
Shipping Price:
Last Total:
‍
Payment Method:
Delivery Method:
Authorized Carrier:

DELIVERY
Because the product is prepared per the buyer's request, the production process can take up to two (2) weeks. After the production is completed, the order is immediately delivered to the carrier company and the buyer is informed accordingly. The order is delivered to the buyer by the authorized carrier company within three (5) business days at the latest from the date of delivery to the carrier company. According to the buyer’s delivery address and the malfunction of cargo company, this period can show a change.

In any case, the delivery time will not exceed thirty (30) days, except for the orders where the goods are prepared per the buyer's request or personal needs. If the delivery time will exceed thirty (30) days for the goods prepared per the buyer’s request, the buyer will be informed in advance.

RIGHT OF WITHDRAWAL
In distance selling contracts, the buyer has the right to withdraw from the contract without giving any reason and without paying any penalty within fourteen (14) days from the date of delivery of the product to the buyer or the person or organization at the address indicated by the buyer. The buyer may also exercise their right of withdrawal within the period from the conclusion of the contract until the delivery of the product.

To exercise the right of withdrawal, a clear notice of the decision to withdraw must be provided through registered mail or email to the seller's address above before the expiry of the right of withdrawal. The seller will confirm to the buyer that the withdrawal request submitted by the buyer has been received.

Unless the seller makes an offer to take the product back themselves, the buyer must return the product subject to the contract, completely and undamaged, to the seller or the person authorized by the seller, using the authorized carrier company specified in this contract, within ten (10) days from the date of the notification regarding the exercise of their right of withdrawal.

In case the right of withdrawal is exercised, the copy of the carrier delivery receipt for the returned product and the original invoice must be returned to the seller. Additionally, the box, packaging, label, accessories, and other gifts, if any, must be returned completely and undamaged along with the returned product.

The seller will bear the costs arising from the use of the right of withdrawal. The buyer will be responsible for the changes and deteriorations that occur during the withdrawal period if the buyer does not use the goods in accordance with the operational and technical specifications and instructions of use.

If the right of withdrawal is exercised for domestic orders, the products will be returned to the seller by the buyer with the authorized carrier company, and in this case, the seller will bear the shipping costs. If the right of withdrawal is exercised for international orders, the products will be returned to the seller by the buyer with a carrier, and in this case, the buyer will bear the shipping costs.

Within fourteen (14) days from the date on which, the notification regarding the exercise of the right of withdrawal by the buyer, is received by the seller, all payments collected from the buyer will be returned to the buyer in accordance with the payment instrument used during the purchase, without incurring any cost or obligation to the buyer.

The buyer cannot exercise the right of withdrawal in the following cases pursuant to Article 15 of the Distance Contracts Regulation:

BUYER’S REPRESENTATIONS AND WARRENTIES
The buyer agrees to pay the total order amount for the products subject to the contract based on the product prices listed above.

The buyer and the billing information may belong to the same person or different persons. If they belong to different persons, the buyer agrees and represents that the buyer is responsible for the provided information.

The buyer represents and warrants that all the information provided are accurate. The seller is not responsible if the buyer cannot be reached using the provided information. In this case, the buyer is responsible for the product that could not be delivered and any other consequences that may arise due to the inaccuracy of such information.

The buyer agrees that if the products subject to the contract will be delivered to a recipient different from the buyer and the recipient rejects delivery, the seller is not responsible, and in this case, all liability belongs to the buyer.

The buyer represents and agrees that the transactions on the website are for retail sale and end-consumers only; and that the seller has the right to cancel and not deliver any orders that might be deemed wholesale orders or "resale" orders, even if a pre-contractual information is provided or a distance selling contract is concluded.

The buyer accepts and represents that they read all the information regarding the basic characteristics, sales price, payment method and delivery of the products subject to the contract and have given the necessary confirmation electronically.

The buyer agrees that the seller is not responsible for any deductions made by the banks during the payments as transfer costs or under any other names. The buyer agrees and warrants that they will confirm any information such as interest rate in forward purchases, remittance cost, default interest provisions with their own bank; and that such provisions will be determined according to the contractual agreement between them and their bank.

In case of default, the buyer agrees and warrants to pay the loss and damage incurred by the seller due to the delayed performance of their debt. In cases where the buyer's default is caused by the seller's fault, the buyer shall not be obliged to indemnify any claim for loss or damage.

SELLER’S REPRESENTATIONS AND WARRENTIES
The seller shall be responsible for the delivery of the products subject to the contract in accordance with the qualifications specified in the order, intact and complete, and where applicable, accompanied with warranty documents and user manuals.

Unless the products subject to the contract are prepared according to the consumer's request or personal needs, they will be delivered to the person at the address indicated by the buyer until the latest delivery date specified in this contract depending on the distance of the delivery address declared by the buyer for each product, and, in any case, without exceeding the legal period of thirty (30) days.

If the seller will not be able to fulfill their contractual obligations because the fulfillment of the product or service subject to the order is impossible, the seller will notify the buyer in writing or by email within three (3) days from the date on which the seller becomes aware of this situation; and return to the buyer within fourteen (14) days at the latest all collected payments, including delivery costs, if any, using the bank account or debit / credit card information which is provided by the buyer during the purchase.

GENERAL PROVISIONS
For the conclusion of the Distance Selling Contract, the buyer must approve this contract electronically.

For the delivery of the products subject to the contract, this contract must be approved and delivered to the seller electronically; and the price must be transferred to the seller's account by the payment method preferred by the buyer. If the product price is not transferred to the seller's account or canceled in the bank records, the seller shall be deemed to be relived of the obligation to deliver the product.

If there is a just cause, the seller may supply a different product of equal quality and price, by informing the buyer and by obtaining the buyer’s explicit approval before the expiry of the contractual performance period.

If the relevant bank or financial institution fails to pay the product price to the seller due to the unfair or unlawful use of the buyer’s credit card by unauthorized persons, although the product is delivered, the buyer must return the product to the seller within three (3) days. In this case, the buyer will bear the shipping costs.

The seller will inform the buyer if the seller is not able to deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation. In this case, the buyer may use one of their rights to (i) cancel the order, (ii) replace the product subject to the contract with an equivalent, if any, or (iii) postpone the delivery time until the delivery is possible. If the buyer cancels the order, the amount paid will be returned to the buyer at once within ten (10) days.

Persons under the age of 18 cannot make purchases on the seller's website even if products for children are offered for sale.

The prices of the products are available on the website in Turkish Lira inclusive of value added tax. The buyer can make purchases on the website with a debit card, credit card, wire transfer or EFT. Orders placed by these methods will not be processed when they are placed; but instead, they will be processed when the seller determines that the amount to be paid by the buyer in accordance with this contract is blocked from the buyer’s credit card or that the wire transfer / EFT of this amount has reached the seller's account. In case of payment by wire transfer or EFT, the orders will be canceled if the buyer's payments are not transferred to the seller's account within two (2) days.

The buyer must create a record with the carrier’s agent if the products are determined to be damaged during delivery.

In case of a refund request to a credit card, it is not possible to make a cash refund to the buyer. The seller's obligation is limited to paying the amount that is made with the relevant card to the bank. Credit card refunds are made within the framework of the bank’s applicable refund procedures and within the scope of the seller's agreements with the bank. In this context, the buyer agrees, represents, and acknowledges that the bank can pay them in as many installments as they made their payment for the product. Even if the seller issues a one-time return order to the bank, the bank may transfer the refund to the credit card in the form of installments every month, and the seller is not responsible for such refund methods.

This contract will become valid after it is approved by the buyer electronically and delivered to the seller.

INTELLECTUAL PROPERTY
The buyer agrees and represents that the seller owns all rights arising from the Law No. 5846 on Intellectual and Artistic Works and Industrial Property Law No. 6769 in respect of each special design technique, texture, pattern, design element (icons, buttons, belts, ropes, ties etc.), styles, gradient, and solid shade along with the elements used in any kind of graphic designs, illustration works, drawings, designs and other works used for the designs produced by the seller.

The buyer agrees and represents that printing any kind of designs, illustrations, or similar drawings or making changes, for commercial resale purposes, on goods produced by the seller and offered for sale on its website that are not associated with the seller and in which the seller does not have any rights within the scope of the Law No. 5846 on Intellectual and Artistic Works and Industrial Property Law No. 6769; and selling such goods shall be deemed as a breach of the seller’s intellectual property rights arising from the Law No. 5846 on Intellectual and Artistic Works and Industrial Property Law No. 6769.

The buyer represents and warrants that the buyer will be liable for the damage incurred by third parties due to the products offered for sale by the buyer which bear the seller’s trademarks in a manner that breaches the seller’s intellectual property rights arising from the Law No. 5846 on Intellectual and Artistic Works and Industrial Property Law No. 6769.

OTHER PROVISIONS
The buyer accepts and declares that they read the pre-contractual information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract on salihbalta.com and that they provided the necessary confirmation electronically.

By approving this distance selling contract electronically, the buyer confirms that they were informed correctly and completely of the seller’s address, the basic features of the ordered products, the price of the products including taxes, payment, and delivery information, which the seller should provide to the buyer before the conclusion of a distance selling contract.

This distance selling contract should be approved electronically for the delivery of the product.

If, for any reason, the product price is not paid or canceled in the bank records, the seller will be deemed to be relieved of the obligation to deliver the product.

Complaints about the products subject to the contract can be made through the contact information of the seller specified in the first section.

THE BUYER AGREES AND REPRESENTS THAT THEY READ AND UNDERSTOOD THE CONTRACT AND ARE AWARE OF THEIR RIGHTS AND OBLIGATIONS UNDER THIS CONTRACT.

THE PARTIES AGREE AND REPRESENT THAT THERE IS NO DISPROPORTION BETWEEN THE AGREED PERFORMANCES; AND THAT THE OBLIGATIONS ARE MUTUALLY SUITABLE FOR THE SPECIFIED PURPOSE COVERED UNDER THIS CONTRACT AND THAT THEY HAVE NO INEXPERIENCE FOR THE TRANSACTIONS COVERED HEREUNDER.

THE BUYER REPRESENTS THAT THEY CONSIDER ALL TRANSACTIONS IN THIS CONTRACT TO BE FOR THEIR BENEFIT AND THEY WILL ABIDE BY ALL TERMS OUT OF THEIR OWN FREE WILL WITHOUT ANY DIFFICULTY OR CONSTRAINT HAVING DUE CONSIDERATION, WILLINGNESS AND KNOWLEDGE.

THE PARTIES REPRESENT THAT THE CONTRACT DOES NOT HAVE ANY UNFAIR TERMS AND THAT THERE IS NO INJUSTICE IN TERMS OF THE BALANCE OF BENEFITS.

THIS CONTRACT DOES NOT CONTAIN ANY UNFAIR TERMS AS SPECIFIED IN THE REGULATION ON UNFAIR TERMS IN CONSUMER CONTRACTS. THE PROVISIONS ARE NOT CONTRARY TO THE PRINCIPLES OF GOOD FAITH AND THEY ARE IN COMPLIANCE WITH THE APPLICABLE CONSUMER PROTECTION REGULATIONS.

THE TERMS AND CONDITIONS OF THIS CONTRACT WERE DRAFTED BY TAKING INTO CONSIDERATION THE PROVISIONS OF THE TURKISH CODE OF OBLIGATIONS NO. 6098. THE BUYER PERFORMED THE CONTROL ON BINDINGNESS AND CONTENT OF THE CONTRACT AS PROPOSED IN ARTICLE 21 OF THE TURKISH CODE OF OBLIGATIONS NO. 6098. THIS CONTRACT DOES NOT ANY PROVISION ALIEN TO THE PURPOSE OF THE CONTRACT OR SPECIFICS OF ITS PERFORMANCE (SURPRISING TERMS). THE TERMS OF THIS CONTRACT WERE WRITTEN IN A CLEAR AND COMPREHENSIBLE MANNER AND ARE NOT AMBIGUOUS.

DISPUTES
For any dispute that may arise from this distance selling contract, the consumer may apply to Arbitration Committee for Consumer Issues where the goods are purchased or where the consumer resides in relation to disputes up to the monetary limit determined by the Ministry of Commerce in December every year; and to the Consumer Courts where the seller or the consumer resides in relation to disputes exceeding that limit.

If this contract is approved by the buyer, the buyer will be deemed to have agreed to all the terms of this contract.

Seller: Salih Balta Tekstil Tasarim
Buyer:
Date:

DELIVERY
Since the product is prepared according to the buyer's request, the production process can take nearly two (2) weeks. After the production’s completed, the order is immediately delivered to the cargo company and the buyer is informed about this. The order is delivered to the cargo company on behalf of the buyer by the authorized cargo company no later than five (5) working days from the date of delivery. This period may vary depending on the delivery address of the buyer and the disruptions that will be experienced by the cargo company.

After your order is confirmed, your information e-mail will be sent to you automatically. If the e-mail is not forwarded to you, we recommend that you check your spam/junk boxes separately.

In any case, the delivery time for orders won’t exceed thirty (30) days, except for orders related to goods prepared in accordance with the buyer's request or personal needs. If the delivery time for the goods prepared in accordance with the buyer's request exceeds thirty (30) days, the buyer is informed priorly.

RETURN AND EXCHANGE
You can change or return your order within 30 days after the date of receipt of delivery. For the return or exchange transaction that you want to make info@salihbalta.com send an e-mail to this address.

It is mandatory to return the original invoice to the seller with a sample of the cargo delivery report for the returned product. In addition, the product delivered to the buyer has not been used, and the box, packaging, label, accessories and other gifted products, if any, must also be returned in full and undamaged. Otherwise, we will not accept the return of the product and send it back to the buyer. The buyer covers the return and exchange fees.

If a refund or exchange is used for domestic orders, the products are returned to the seller by the buyer with the Authorized Shipping Company, and in this case the shipping fee belongs to the seller. If a refund or exchange is made for orders from abroad, the products are returned to the seller by cargo by the buyer, and in this case the shipping fee belongs to the buyer.

If the product you ordered reaches the buyer with damage caused by the seller, the transaction you want to perform along with a photo of the damage to the product for the return or exchange process info@salihbalta.com please send it by e-mail to his address. The seller will cover all shipping costs of the damaged product. If the buyer wants to request an exchange for the damaged product, he will inform you by mail that the exchange will be made only according to the availability of the same product in the same size. If the damage can be corrected, the seller will correct the damage and resend it to the buyer.

Product Return Address: Halaskargazi Mah. Zafer Sk. Sımsek Apt. Block No: 62 Inner Door No: 3 Sisli / Istanbul

SALİH BALTA TEKSTİL TASARIM

Halaskargazi Mah. Zafer Sk. Simsek Apt. 62/3 Sisli, Istanbul, Turkiye
Istanbul Chamber of Commerce 417758-5
MERSIS 6372400073200001
Registered Email: xxx@hs01.kep.tr

*We do not sell products at our office address.

(09.00-17.00 / Monday-Friday)

For general information, requests, suggestions, or complaints: info@salihbalta.com

For information about your orders and shipping: info@salihbalta.com

Salih Balta name and Salih Balta logo are registered trademarks of Salih Balta.

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